How we made claude.ai 3x faster in two weeks

Once Claude can measure something, it can make it faster. So we kept finding more things to measure. This August, we made the core user experience of claude.ai and the Claude desktop app about 3x faster in a two-week sprint. Users had been telling us it was slow, and they were right. We ran everything from a single Slack channel, with Claude in every thread. We focused on four journeys that make up 95% of user activity.

Published by Claude Blog. This page is a short excerpt; the full text is theirs.